Send us one email introducing your client. We call them, film them wherever they are, run the interview and edit the finished story. First draft lands within a week of the shoot.
Testimonials are the best performing ads.
“Over the last 8 years, I have gotten hundreds of these from Joyce. And they are the best performing ads. It is my number one funnel to this day.”
Not because the client wasn’t happy. Because nobody built the video to persuade the next buyer.
“How was working with us?” gets you a polite answer, not a persuasive story. We write questions around your goals, your niche and the objections your buyers raise.
A good camera operator isn’t automatically a good interviewer. Ours coach your client to clear, quotable answers and keep it comfortable.
Five clients in five cities means five diaries and five unknown crews. We do the asking, booking and briefing. None of it reaches your desk.
On a 30-minute call we agree who to feature, where you’ll use the stories and what to ask. Then you send one intro email.
We schedule, brief local crew and run the interview. Your client gives 2–3 hours (60–90 minutes onsite). Australia, NZ, US, UK, Canada and beyond.
First draft within a week of the shoot. We revise until you’re happy and deliver every format to Google Drive.
Choose the package that fits your marketing. Both start with your client’s story, ready to share across your channels.
Your client’s story, with the formats and marketing assets to put it to work.
Everything in Essential Impact, plus more content for your social media marketing.
+ 5 extra edited social media reels
Five additional reels from your client’s story, ready to use in your marketing alongside all the videos, copy and assets included in Essential Impact.
ASK JOYCE ABOUT TARGETED IMPACT20 minutes with Joyce. Pricing, timing and which clients to film first.
We are currently running all the success stories we have captured in our paid advertising, and it is just a really huge tool to capture leads that resonate with the stories they are hearing.
I just send a client’s name and email and she would call them up. They organise everything, do the pre-production, organise videographers, go and shoot, and then edit everything into these amazing ads and testimonials.
They are really great at finding people, helping them, coaching them through it, so they give a testimonial that is really succinct and we can use in our marketing.
Having a team that I know I can just say, go interview these people, these are the questions, and I don’t have to worry about it. I know they are going to do a great job.
I love the fact that we can just call up and say, hey, we have got another bestseller on our list. And it can all be taken care of. The videos are short and sharp and succinct.
Whenever we need case study videos done, we connect our clients with Joyce. Joyce follows up with our client, books in the time, works with the client to make sure the questions are right.
Plenty of our clients do. The question is what that person stops doing while they chase diaries, hire crews in other cities and learn to interview.
| In-house | Impact Stories | |
|---|---|---|
| Asking the client | Your team makes the ask and follows up | We make the ask and book it |
| Interstate or overseas | Find, vet and brief a new crew each time | Trusted crew already in place |
| The interview | Whoever holds the camera | Specialist interviewers with campaign-led questions |
| What you get back | Usually one edit | Long and short cuts, every format, plus quotes and stills |
| Your time | Weeks of coordination | One email, one call |
Tell Joyce what you have in mind. We’ll discuss which clients to feature, where you’ll use their stories and the right scope for your project.
Prefer to talk? Call 1300 639 434
Pricing is per story, and the same whether you buy one or a pack. Joyce will walk you through it on the Impact Call, along with what’s included for your campaign.
Yes. We have crew around the world and have filmed in Australia, New Zealand, Canada, the United States, the United Kingdom and Vietnam. You don’t coordinate any of it.
You introduce us in one email and we make the ask, work around their schedule and explain exactly what’s involved. Most people say yes because it’s flattering to be asked and we make it easy.
Almost everyone is. Our interviewers coach them through every question so they never feel stuck, and they walk away glad they said yes.
First draft within a week of the shoot. You get a review link and we revise until you’re happy.
You do. The finished videos and raw footage are yours, with organic and paid usage rights and nothing to renew. Your client knows how the footage will be used before they sit down.
One email from you. Everything else from us.
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